Privacy Policy

Effective Date: February 1, 2025

Embrace Counseling Center respects your privacy and is committed to handling information collected through this website thoughtfully and responsibly.

This Privacy Policy explains what information may be collected when you visit our website, how that information may be used, and the choices available to you.

Information We Collect

When you use this website, we may collect information in two ways.

Information You Provide to Us

You may voluntarily provide information when you:

  • Submit a contact or inquiry form

  • Request information about therapy or other services

  • Contact us by email

  • Request help scheduling an appointment

This information may include your name, email address, phone number, and any other information you choose to provide.

Please do not submit sensitive medical, mental health, or other confidential information through general website contact forms or email.

Information Collected Automatically

Like many websites, certain technical information may be collected automatically when you visit the site. This may include information such as:

  • Browser and device type

  • General geographic information

  • Pages visited

  • Referral source

  • Date and time of visits

  • Website interactions

This information is generally used to understand how visitors use the website and to improve its performance and usability.

How We Use Your Information

Information submitted through the website may be used to:

  • Respond to your inquiry

  • Help connect you with an appropriate therapist or service

  • Provide information you have requested

  • Assist with scheduling or next steps

  • Maintain and improve our website

  • Understand how visitors find and use our website

  • Protect the security and functionality of the website

We do not sell your personal information.

Cookies & Website Analytics

This website may use cookies and similar technologies to support website functionality and understand how visitors interact with the site.

We may also use third-party analytics or website services, such as Google Analytics or tools provided through our website platform. These services may collect certain technical or usage information according to their own privacy practices.

You can adjust your browser settings to limit or disable cookies. Doing so may affect how certain parts of the website function.

Third-Party Services

Our website may connect to or link to third-party services, including scheduling platforms, client portals, analytics providers, email services, or other tools used by Embrace Counseling Center.

When you leave our website or use a third-party service, the privacy practices of that provider may apply.

Embrace Counseling Center is not responsible for the privacy policies, security practices, or content of third-party websites or services.

Therapy, Health Information & HIPAA

Using this website, reading its content, or submitting a general inquiry does not establish a therapist-client relationship.

Please do not use website forms or standard email to communicate urgent concerns or detailed clinical or health information.

Once you become a client, information related to your care may be subject to additional privacy protections and practices, including those described in the privacy documents provided to you as part of the clinical intake process.

This website Privacy Policy is separate from any Notice of Privacy Practices or other privacy documentation governing protected health information related to therapy services.

Data Security

We take reasonable steps to protect information submitted through our website.

However, no website, email system, or internet transmission can be guaranteed to be completely secure. For that reason, we encourage you not to send sensitive or confidential health information through general website forms or standard email.

Links to Other Websites

Our website may contain links to websites or resources operated by organizations other than Embrace Counseling Center.

We are not responsible for the content, availability, security, or privacy practices of those external websites. We encourage you to review the privacy policy of any third-party website you choose to visit.

Your Choices

You may contact Embrace Counseling Center if you would like to request access to, correction of, or deletion of personal information you previously submitted through the website, when applicable.

Please note that certain information may need to be retained when required by law, professional obligations, or legitimate business purposes.

Children’s Privacy

This website is intended to provide information about Embrace Counseling Center and its services. It is not designed to knowingly collect personal information directly from children through general website forms.

Parents or legal guardians seeking services for a child should contact Embrace Counseling Center directly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or privacy practices.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Contact Embrace Counseling Center

If you have questions about this Privacy Policy or how information submitted through the website is handled, please contact Embrace Counseling Center using the contact information provided on this website.